Bug reports that developers
never send back
Used by QA teams all over the world. From two-person startups to enterprise engineering orgs.
Settings form throws HTTP 500 on Save — stock field update fails silently
No credit card required
One Click. Every Detail.
No Follow-Up Questions
SnagRelay auto-captures the page snapshot, API data, and error chain — so your bug reports have everything developers need, automatically
Prove It's Real.
Full Page Snapshot
17% of bugs get closed as "cannot reproduce." The DOM snapshot fixes that. Every report includes a restorable page state — developers open it and see exactly what you saw.
- Full DOM captured at the moment of the report
- Developers open and inspect it in their browser
- Live computed styles — not a screenshot, a real page
- 17% of bugs close as "cannot reproduce" — not anymore
- No developer tools needed to file the report
- Available on every plan
Click. Describe. Send.
No DevTools Required
Your tester, client, or QA engineer clicks the widget, annotates the issue, and sends. No browser console, no developer tools, no training. SnagRelay captures everything in the background automatically.
- Annotate: highlight, draw, arrow, redact
- HD screenshot, grabbed automatically
- Every click tracked — repro steps write themselves
- Console errors, network requests, stack traces included
- Works on any device — desktop, tablet, mobile
- Hides sensitive fields (passwords, API keys)
The Diagnosis Is
Already Written
Before a developer even opens the ticket, AI reads the full error chain — snapshot, payload, stack trace — and writes the diagnosis. Likely cause, affected component, and a suggested fix, already waiting.
- Auto-diagnosis from error + snapshot + payload
- Likely root cause identified before dev opens the ticket
- Affected component and line number surfaced automatically
- Fix suggestion included — not just the problem
- AI Agent Ready — feed the snapshot link to Cursor, Copilot, or Devin
- Works with any AI coding assistant or agentic workflow
When Screenshots Fail.
API Data Auto-Captured
When the bug is a wrong API response, a screenshot is useless. SnagRelay automatically captures full HTTP request and response bodies, headers, and timing — so developers see exactly what data broke the page. No "can you check the network tab?"
- Full request body — not just the URL
- Full response body — the exact payload that failed
- Status codes, headers, and timing per request
- Pinpoints the API call that caused the crash
- Reporter never needs to open DevTools
- Available on every plan — not gated to Business tier
The Whole Story.
One Connected Timeline
User action → API call → response → JavaScript error. One connected timeline in every report. Developers see the cause chain, not fragments. No more switching between Sentry, LogRocket, and your tracker to piece it together.
- User action that triggered the chain
- Network request that returned wrong data
- JS error with full stack trace
- Component and line number — not just a message
- Everything in one timeline — zero tool-switching
Direct to Your PM Tool.
No Middle Platform
Bug reports go straight to Jira, Linear, GitHub, GitLab, Trello, or Azure DevOps — no Marker.io dashboard to check, no Usersnap platform to triage. The complete report lands where developers already work, already triaged.
- Priority scored P1–P5 automatically
- Smart assignee routing from team context
- Repro steps generated automatically from session data
- Session replay, video & console logs attached
- Works with Jira, Linear, GitHub, GitLab & more
- Zero manual triage required
Production-Ready in
Minutes
Add Script Tag
Drop one line of JS into your app. Loads async, zero performance impact.
Connect Your Tracker
OAuth with Jira, Linear, GitHub, Trello and more. Bug reports go directly to your team's existing workflow.
Click, Annotate, Send
Click the widget, annotate, and hit send. No account needed — clients, testers, and end users all work the same way.
Issue Lands, Ready to Go
Screenshot, replay, repro steps, and context — already in your tracker. No copy-paste, no back-and-forth.
Built for the People
Who Report Bugs
SnagRelay is installed by developers and consumed by developers — but it’s built for the QA engineers, PMs, and agency teams who report bugs every day.
QA & Test Engineers
File technically complete bug reports in one click. Page snapshot, API data, and error traces are captured automatically. Developers fix it on the first attempt — no "cannot reproduce," no follow-ups.
Product Managers
Cut bug resolution time by 70%. Every report your team files includes full technical context. Less back-and-forth. Faster sprints. Fewer escaped bugs reaching production.
Agencies & Client Teams
Embed a widget on your client's site. They click and describe — SnagRelay captures everything. Your developers get a complete report. No training required. No email chains.
Goes Where
You Work
Straight to the tools your team already uses.
Loved by
QA Teams, PMs, and Agencies
Trusted by quality and product teams worldwide
"The customisable widget fits perfectly with our brand, and the automatic sync keeps our entire team in the loop. SnagRelay is an essential tool for any development team."
"We switched from UserSnap primarily to cut costs, but were also impressed with the quality of the reports and level of detail the platform provides our devs. We cut our 'cannot reproduce' rate by 80%"
"Finally, a bug reporting tool that captures everything developers need! No more back-and-forth asking for screenshots or browser details. Genuinely the best bug reports I've ever received."
Simple, Transparent
Pricing That Scales
Teams waste 35–45% of bug-related time on back-and-forth. SnagRelay eliminates it. Starting at $5/mo.
Individual
Starter
Studio
The Bug-to-Fix Pipeline,
Compared
SnagRelay is the only tool that captures page state, API payloads, and error traces — not just screenshots and replays.
SnagRelay
Full restorable DOM state
Full bodies, all plans
Connected cause chain
Auto-generated diagnosis
Snapshot link your agent can consume
Semantic matching
Your PM tool — direct
$5 / month
Alternatives
Not available
Limited or Business+ only
Not available
Not available
Not available
Manual
Their platform or dashboard
From free (limited) or $39/mo
FAQs
Answers to the most common questions about SnagRelay
Bug Reports
That Don't Get Sent Back
One click captures the page snapshot, API data, and error chain — so developers can fix issues on the first attempt.
No credit card required • Start your 14-day free trial today