Is SnagRelay a developer tool?

SnagRelay is installed by developers (one script tag, 2 minutes) and the reports are consumed by developers. But it's built for the people who REPORT bugs — QA engineers, testers, PMs, clients, and end users. The goal: make every bug report so complete that developers never ask for more context.

Do reporters need technical knowledge to use SnagRelay?

No. Reporters click the widget, describe the issue, and send. SnagRelay automatically captures all technical context — page state, API data, console errors, network requests, and error traces. No developer tools required. No training needed.

Do I need to use a separate issue board?

No. SnagRelay has a dashboard for setup and configuration, but bug reports go directly to your existing issue tracker. Your team manages everything in one place — the tool they already know and love.

How long does SnagRelay setup take?

Under 5 minutes. Add one script tag, connect your tracker via OAuth, and you're live. No complex configuration, no training required.

What specific technical context does SnagRelay capture?

Every report includes annotated screenshots, session replay recording, video recording, full error stack traces, console logs, network activity with full request and response payloads, browser metadata, and auto-generated reproduction steps.

Can I use SnagRelay on staging and production separately?

Yes. Create a separate project for each environment. Each gets its own script tag, its own routing rules, and reports stay isolated. Same account, separate configurations — so a bug filed on staging doesn't land in the same Jira queue as a production incident.

Will SnagRelay impact website performance?

No. The widget loads asynchronously and only activates when the user opens it. It has no measurable impact on page speed or Core Web Vitals.

Integrations

Works With
Your Issue Tracker

Sends reports directly to the tools you already use and love

Jira

Trello

Linear

GitHub

GitLab

Azure DevOps

More Coming Soon

Bitbucket

Asana

ClickUp

Monday

Shortcut

Notion

Wrike

Teamwork

Basecamp

Slack

MS Teams

Zapier

We're constantly adding new integrations.
Need something specific? Let us know

Setup in 5 Minutes

SnagRelay works with the tools your team already knows and loves. Connect your issue tracker in just a few clicks and start sending bugs directly where they need to go.

Every integration is bi-directional, meaning status updates, comments, and assignments sync automatically. Your team stays in sync without manual updates.

One-click authentication

Automatic field mapping

Real-time synchronization

Priority and status mapping

Attachment auto-upload

Team member assignment

Bug Reports
That Don't Get Sent Back

One click captures the page snapshot, API data, and error chain — so developers can fix issues on the first attempt.

Start Free Trial

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Works WithYour Issue Tracker

More Coming Soon

Setup in 5 Minutes

Bug ReportsThat Don't Get Sent Back

Works With
Your Issue Tracker

Bug Reports
That Don't Get Sent Back