From first click
to fixed ticket.
Add one line of code, connect your issue tracker, and start receiving rich, ready-to-act bug reports instantly. Setup takes under 2 minutes.
Up and running in three steps.
01
How SnagRelay Works — From Report to Fix
OAuth with Jira, Linear, GitHub, or Trello. One click and your projects are mapped. Bug reports land directly in your existing workflow - no new tool for devs to check.
02
How SnagRelay Works — From Report to Fix
Drop a single async script into your site, WordPress, or app. Under 50 KB gzipped, zero performance impact. Works on any framework. Takes under 2 minutes.
03
How SnagRelay Works — From Report to Fix
Click the widget, annotate, and hit send. SnagRelay captures the screenshot, replay, console logs, network data, and repro steps automatically - no technical skill required.
No complex config.
No lengthy tutorials.
01 / CONNECT
How SnagRelay Works — From Report to Fix
Authenticate with your favourite issue tracker using OAuth. SnagRelay supports Jira, Linear, Trello, GitHub, and more. Map your projects, set default assignees, and configure custom fields - all through the dashboard.
- One-click OAuth authentication
- Project and team mapping
- Custom field configuration
- Multiple integrations at once
02 / SETUP
How SnagRelay Works — From Report to Fix
Add SnagRelay to your application with a single script tag. The widget loads asynchronously and has zero impact on page performance. Install via npm if you prefer a package manager.
<script>
window.onSnagRelayLoad = function(api) { api.init(); };
var s = document.createElement('script');
s.defer = 1;
s.src = 'https://app.snagrelay.com/widget/load/{API_KEY}';
document.head.appendChild(s);
</script>- Async loading - no blocking
- Tiny footprint (< 50 KB gzipped)
- Works with any framework
- Automatic updates included
03 / REPORT
How SnagRelay Works — From Report to Fix
Once installed, SnagRelay adds a subtle widget to your app. Team members click, annotate, and hit send. Everything is captured automatically: screenshots, session replay, console logs, network activity, and browser metadata.
- One-click bug capture
- HD screenshot with annotations
- Session replay recording
- Complete technical context
04 / FIX
How SnagRelay Works — From Report to Fix
The complete technical picture - session replay, console logs, full API request and response bodies, and repro steps - lands directly in Jira, Linear, GitHub, GitLab, or Azure DevOps. Developers open the ticket and start fixing, not investigating.
- Full API request & response bodies attached
- Smart assignee routing
- Duplicate detection
Stop guessing.
Start fixing
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